What we actually do together

Four kinds of work. Same method every time: Assess → Simplify → Automate → Train. Humans approve money, access, and deletes. No hype, no SaaS pitch, no “agent army” slide.

Workflow discovery

We find the routines that eat the week, then pick by pain and payoff — before writing a single prompt. I sit with the person who actually does the job. Triggers, handoffs, exceptions, and the steps that should never be automated. Output is a clear plan, not a tool list.

Agents & automations

Named jobs with clear ownership, built in tools you already use. Inbox triage, follow-ups, quoting nudges, ticket assist, reporting digests. Approvals sit on the consequential steps. If a plain workflow will do, we do not dress it up as an agent.

Ops patterns for service businesses

Service-desk hygiene, lifecycle summaries, and glue between the tools a lean team already lives in. This is MSP-ops discipline applied to AI — fewer “ask Bob” dead-ends, fewer tools fighting each other. Details on the workflow automation page.

Team enablement

Hands-on sessions so your people know when to use AI, when to escalate, and how to keep quality up. Your team owns the playbook when I leave. That is the point of do-it-with-you.

Workshops and coaching for a statewide audience are AI for Missouri — workshops. This page is the paid consulting menu for shops that want a partner in the work. Book a call and bring one routine.